What is TGL?
TGL stands for The Good Life Company. At TGL Co., we emphatically believe that the world’s finest teas and blends should be an everyday luxury that celebrate sophistication, tranquillity and good health.
And that is why we are devoted to bringing an articulate revival to the known tea experience by sourcing the best teas in the world and masterfully blending them with innovative flavours and botanicals.
It is no coincidence that our logo too symbolises the Ancient Tea Horse route which first enabled teas to travel beyond China. We want to take it much further. Into a new era of unwavering excellence. Towards the rapidly increasing tribe of tea aficionados. To re-imagine it, no longer as a legacy drink, instead as one that entices, excites and rejuvenates.
Where do you get your teas from?
We source our teas from where they grow best, which creates a high quality brew that sings with distinctive aroma and flavour. We then surprise these teas with infusions of thoughtfully selected botanicals and flavours that create a sensational harmony on your palate.
Some of the countries we currently source our teas from are China, Japan, Taiwan, Sri Lanka, India. Most of the flowers and fruits used in our tea blends are sourced from across Europe, to ensure that only the best goes in every cup you drink!
With every brew and blend, we’re reviving the concept of tea and taking it places to where it has never been before.
Order related Queries
What are the shipping charges?
For all orders above Rs. 749/-, our shipping is entirely free across India! For orders below Rs. 749/-, shipping charges vary depending on where you live. To find out shipping charges, simply enter your post code at checkout, and the shipping charges will be automatically calculated and displayed.
You can read up more about our shipping charges, delivery partners and policies on our Shipping and Returns page.
Can I pay by cash on delivery?
For most locations, we accept cash on delivery. To find out if your location has the cash on delivery option, enter your post code at checkout, and if cash on delivery option is available for your post code, it will show up in payment options.
Is it safe to pay on your website?
Absolutely! For payments, we have partnered with Razorpay, one of India’s leading payment portals, which offers leading edge security and secure encryption of all your details. Through Razorpay, you can easily pay using 45+ Net-banking options, 8+ bank EMI’s, 6 Wallets, Master Card, Visa, Rupay, International Cards and more! You can also use Razorpay for for international payments – one of the largest and most secure international payments gateway!
Additionally, we have a secure website using an HTTPS protocol, instead of HTTP, thereby encrypting all user data through the website and providing you with security.
How long will my order take to deliver?
From the date of your order, we target to deliver within 4 business days. Order times can vary a little depending on your location. After ordering, we will drop you an email with tracking details of your order, so at any point in time, you can check where your shipment is and when it is expected to arrive.
Can I track my order?
Absolutely. We will provide you with tracking details of your shipment after you have completed your purchase.
Can I modify or cancel my order?
Orders can be modified or cancelled until they have been shipped. Once we email you shipment confirmation, modification or cancellation will not be possible.
However, if for specific reasons, the product is not as promised, then you can initiate return of the product, subject to certain criteria. You can read more about this on our Returns and Refunds page.
What happens if I am not at home when the order is being delivered?
If there is no one available to collect the order on your behalf, then our delivery partners will leave a note of attempted delivery, and will try to deliver once again. If both deliveries result in failures, then the product will be returned to us. We will get in touch with you to arrange for a suitable delivery time and location.
Do you ship internationally?
Yes, we offer international shipping as well.
Where else can I buy your teas from?
Our teas are available at a range of stores across India! And we are actively looking out to partner with more.
Returns and Refund
Can I return the teas I bought?
Yes, in the unlikely event that the tea we send to you arrives in defective packaging, is very late, or if we have shipped the incorrect tea, then you can initiate a return. Just write to us on info@tglcompany.com to arrange for a pickup.
Will you refund my money, or offer another tea in replacement?
We will replace your tea with another one of your choice, or give you the credit in your account for a later purchase.
Becoming a Business Partner
Can I sell your tea at my retail outlet?
Our teas are currently sold at various retail outlets across the country. We’re always looking out to partner with more great places, and would love to hear from you! If you’re interested in partnering with us to stock and sell our teas at your retail outlet, please drop an email to info@tglcompany.com, and we will get back in touch with you instantly!
If you’re interested in serving our teas at your outlet, please drop us a line at info@tglcompany.com, and we will get back in touch with you instantly!